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(Changes
made on 1/30/04 are marked in red)
I-Land Internet Services, a division of Imagination, Inc., ("I-Land")
operates a high speed connection to the Internet and makes its network
and computer facilities available to I-Land’s subscribers for personal,
commercial and research uses. During normal usage of network resources,
subscribers may utilize portions of the Internet that restrict
commercial or other traffic as per its own Acceptable Use Policies ("AUPs").
All I-Land subscribers must abide by all AUPs for any network that they
traverse, and always comply with local, state, federal, and
international laws.
Terms and Conditions for Use of I-Land
Internet Access Service:
- I-Land exercises no control over
the content of the information passing through its networks. I-Land
makes no warranties of any kind, whether expressed or implied, as to
the availability, accuracy, or content of the information, products,
or services it provides. Warranties on equipment and/or software
purchased from I-Land are limited to the written limited warranty
which accompanies merchandise. All sales are final with no returns
on equipment and/or software other than required by law. I-Land, its
affiliates, access providers, or contractors shall not be liable for
direct, indirect, incidental, special, punitive or consequential
damages that result in any way from customer’s or customer’s
authorized users’ use of or inability to use the service or to
access the Internet or any part thereof, or customer’s or customer’s
authorized users’ reliance on or use of information, services,
communication, or merchandise provided on or through the service, or
that result from mistakes, omissions, interruptions, deletion of
files, errors, defects, delays in operation , or transmission, or
any failure of performance. Use of any information obtained via
I-Land is at the user’s own risk. I-Land specifically denies any
responsibility for the accuracy or quality of information obtained
through its services.
- Any liability of I-Land, including without
limitation liability for damages caused or allegedly caused by any
failure of performance, error, omission, interruption, deletion,
defect, delay in operation or transmission, communications line
failure, theft or destruction of or unauthorized access to,
alteration of, or use of records, whether for breach of contract,
tortuous behavior, negligence, or any other cause of action, shall
be strictly limited to the amount paid by or on behalf of the
customer to I-Land for the current month.
- I-Land’s network and
services may be used for lawful purposes only. Transmission of any
material in violation of federal, state, or foreign regulation is
prohibited.
- Customer understands that the
Internet contains unedited materials including sexually explicit
material and other material which may offend some people.
Customer and customer’s authorized users access such materials
at customer’s own risk. I-Land has no control over and accepts
no responsibility for such materials.
- The service is provided on an "as is"
and "as available" basis without warranties of any kind, either
expressed or implied, including but not limited to warranties of
title, noninfringement or implied warranties of merchantability
or fitness for a particular purpose. No advice or information
given by I-Land, its affiliates, access provider or its
contractors or their respective employees shall create a
warranty. Neither I-Land nor its affiliates or access providers
warrants that the service will be uninterrupted or error free or
that any information, software, or other material accessible on
the service is free of viruses, worms, trojan horses or other
harmful components.
- If customer is dissatisfied with the
service or with I-Land's terms, conditions, rules, policies,
guidelines, or practices in operating the service, customer’s
sole and exclusive remedy is to terminate this Agreement in
accordance with Section 12 and discontinue using the service.
- I-Land has no
obligation to monitor the service. However, customer agrees
I-Land has the right to monitor the service electronically and
disclose any information as necessary to satisfy any law,
regulation or other governmental request, to operate the service
properly, or to protect itself or its subscribers. I-Land will
not intentionally monitor or disclose any private
electronic-mail message unless required by law. I-Land reserves
the right to refuse to post or to remove any information or
materials, in whole or in part, that, in its sole discretion,
are unacceptable, undesirable, or in violation of this
Agreement. I-Land also reserves the right to contact
authorities regarding publicly accessible material brought to
its attention if it appears to be of questionable legality.
- I-Land may deny customer access to
all or part of the service without notice if customer engages in any
conduct or activities that I-Land, at its sole discretion, believes
violates any of the terms and conditions in this Agreement. If
I-Land denies customer access to the service because of such a
violation, neither customer or customer’s authorized users shall
have any right (1) to access through I-Land any materials stored on
the Internet, (2) to obtain any credit(s) otherwise due to customer,
and such credit(s) will be forfeited, (3) to access third party
services, merchandise or information on the Internet through I-Land,
and I-Land shall have no responsibility to notify any third-party
providers of services, merchandise or information nor any
responsibility for any consequences resulting from lack of
notification.
- When accessing other networks connected to
I-Land’s systems or networks, customer must comply with those
networks’ AUPs.
- Resale of I-Land’s networks and/or services
is strictly forbidden under all circumstances without a prior
written agreement between I-Land and Customer concerning resale of
I-Land's services.
Further, unless otherwise arranged in
writing, I-Land’s services are offered only to the customer and
those residing in their family residence, or in the case of a
business, to that business exclusively. The I-Land services is not
to be shared with other entities, whether by sharing of
username/password or through other electronic means.
- The Terms and Conditions of this Acceptable
Use Policy supersede all previous representations, understandings,
or agreements and shall prevail notwithstanding any variance with
terms and conditions of any other submittal. Use of I-Land’s
services, networks, and systems constitutes acceptance of these
Terms and Conditions.
- Standard dial-up accounts provide unmetered
attended access. Unmetered attended access allows
interactive, attended access each month without fear of being
charged a "per hour" surcharge beyond over a set number of hours
during that month. It is not a guarantee of line availability
or uninterrupted connection, nor is it a substitute for a
dedicated line, which is available to users with the need for a
guaranteed, uninterrupted connection. Servers including but
not limited to web, chat, and FTP servers (and other processes that
provide similar server-like functions) operate in an unattended mode
by definition. These processes may not be run on a computer
connected to I-Land via a standard dial-up account. If you
must operate such a server, contact I-Land about dedicated
connection options.
- Standard dial-up account
users must log off if idle for more than 15 minutes. We reserve the
right to automatically disconnect users after 15 or more minutes of
inactivity. For the purposes of this agreement, "inactivity"
includes that activity meant solely to avoid the automatic 15 minute
disconnect. Users sending email that is
addressed to more than 50 recipients or that totals more than 50mb
of data (recipients x message size) must run consecutive mail
delivery programs. Single mailings to more than 50 recipients or
mailings that total more than 50mb of data (recipients x message
size), unsolicited mail (commercial or non-commercial) to multiple
recipients and/or harassing or threatening emails are not allowed.
An individual
dial-up account entitles only the named user to log in, and from
only one dial-up modem or TCP/IP connection at a time. Multiple
individuals accessing a single account is not permitted unless by
special arrangement: I-Land also offers dedicated connections and
dedicated lines. Those dedicated service accounts are not governed
by the above non-dedicated account usage policies, but ARE governed
by ALL other AUP terms and conditions. Other uses are considered
fraudulent. A charge equal to the monthly service fee may be charged
for additional concurrent login sessions within a billing period.
- I-Land reserves the right to
implement and modify at its discretion any utility necessary to
provide fair access opportunities for all I-Land dial-up
customers. If lines in a particular market are full, I-Land may
automatically disconnect users who have been online for many
hours that day, and not allow them to reconnect to any I-Land
dial-up port until sufficient ports, as determined by I-Land,
become available. This will free a modem line for a customer who
has had no opportunity to access I-Land on that day.
Implementing this utility and, as necessary, other similar
utilities, will allow I-Land to continue to offer unmetered
attended access without charging additional fees for extended
usage.
- Commercial postings to
non-commercial newsgroups or listservs, or postings which are
directed to either inappropriate, unrelated, or more than 10 groups
or listservs are prohibited. "iland.net" groups or listservs, if
any, do not allow postings, or references, to other service
providers.
- "Personal web space", which I-Land provides
at no additional charge to customers with I-Land email accounts, is
intended for personal, non-commercial use only. For the
purposes of this document, "commercial" includes but is not limited
to businesses, home-based businesses (full- or part-time),
government entities, educational institutions, organized clubs, and
trade unions. If a commercial web site is found to reside in a
user's personal directory, I-Land may take actions up to and
including removal of the site, cancellation of the user's access
account, and/or billing in arrears for the site at the then-current
commercial web site rates, and requiring that the site (if
maintained) be moved to one of I-Land's commercial web server
platforms.
A total of 50mb of storage space is provided to each user. This
includes both email storage and personal web space. Personal web
sites may transmit up to 500mb of data per month. Sites with
transmission totals beyond 500mb per month must either be removed,
adjusted to bring transmission total within personal web site
guidelines, or moved to a commercial web site plan (regardless of
the "personal" nature of the website).
Revised 01/01/2008: I-Land will delete the contents of any mailbox
that has reached the 50mb mail quota level after 60 days, if
"over quota" mailbox has not been accessed by customer's
login during that 60 day period. Example; customer "X"
mail quota reaches 50 mb quota level on Jan. 1st 2008 at 60 days
if the account has not had activity (via customer logging in) then
contents of that mailbox will be deleted and the mailbox will be
set to inactive. This has become necessary due to the excessive
amount of bounce messages being generated by the "full over
quota" account. I-Land has never encouraged nor do we
recommend that you use your mail account as a storage device. Mail
should be downloaded to the user's local machine on a regular
basis.
In addition to the 50mb of storage space described above, I-Land
provides up to 10mb of additional space to each customer with an
I-Land email account to use in conjunction with our iPics online
digital photo management tool. iPics is designed to allow customers
to share photos with family and friends in a very easy and
convenient format. If customer needs additional space for photos,
it may be purchased from I-Land. iPics should not be used as the
customer's primary photo archive. Though all iPics data is
backed up on a regular basis, I-Land does not guarantee the
availability of data stored within iPics. I-Land may suspend or
cancel a user's iPics storage if, in its sole judgement, the
volume of traffic to the customer's iPics site is out of the
scope of normal "personal" use. In addition, if the content of the
customer's iPics site violates any local, state, or federal
laws, or violates other terms of this Acceptable Use Policy,
I-Land may take actions up to and including removal of the site,
or cancellation of the user's access account
- Payments for I-Land services must be made
in advance via a pre-arranged monthly credit card payment,
pre-arranged monthly auto debit from checking account, or yearly by
cash or check. Depending on the payment option, customers will
be billed via credit card, auto debit from checking account, or
invoiced directly by I-Land. Access to the account may be restricted
if credit card processing fails due to insufficient credit,
unreported replacement numbers, or unreported expiration extensions.
The customer agrees to pay invoices immediately upon receipt and
until the account is cancelled by signed notification. Refunds will
not be issued for partial months of remaining service. Any future
months of paid service fees will be refunded to the customer upon
receipt of cancellation notification, and the user account will be
closed at the end of the current month. These charges will be
processed once per month on a regular schedule. Accounts that remain
unpaid after the invoice due date may have their service
interrupted. Such interruption will not relieve the customer from
the obligation to pay the monthly account charge. An account
re-activation fee of $15.00 may be charged to reestablish service.
If customer pays by auto debit or check and it is returned unpaid,
the account will be immediately suspended in default, and the check
will be subject to a returned check fee of up to $25.00. If customer
defaults on payments due I-Land, customer agrees to pay I-Land
reasonable collection expenses, including attorney and collection
agency fees.
- Customer agrees to defend, indemnify and
hold I-Land and its access providers and affiliates harmless from
any and all liabilities, costs and expenses, including reasonable
attorneys’ fees, related to or arising from: (a) any violation of
this Agreement by customer, or customers’ authorized users; (b) the
use of the service or the Internet or the placement or transmission
of any message, information, software or other materials on the
Internet by customer or customer’s authorized users; and (c)
negligent acts or omissions of customer’s officers, employees,
agents or contractors in connection with the construction,
installation, maintenance, presence, use or removal of systems,
channels or terminal equipment or software not provided by I-Land
which are connected or are to be connected to the service.
- I-Land’s failure to insist upon or enforce
strict performance of any provision of this Agreement shall not be
construed as a waiver of any provision or right. Neither the course
of conduct between parties nor trade practice shall act to modify
any provision of this Agreement. I-Land reserves the right to
modify, change and reformat this document as if deems necessary
without permission or consent of its network users. Copies of the
AUP will remain available via the I-Land Home Page. I-Land
further reserves the right to modify any terms or pricing of
services offered. Such changes will either be detailed within
the AUP or provided in the form of an email to all users or an
announcement on I-Land's homepage, reachable at
http://www.iland.net . The sole remedy of any customer who
does not agree to these changes is the refund of any unused months
of prepaid service, plus a pro-rata refund of any remaining portion
of the month in which the changes were announced.
- Other use of I-Land’s service networks,
equipment and/or lines are considered fraudulent, and a charge equal
to an account’s monthly fee may be charged for violations.
- Using or traversing
I-Land’s networks constitutes full agreement and understanding of
this AUP and/or any future AUP modifications.
Using I-Land Internet Services
for access to the Internet indicates that you have read and agree to
this Acceptable Use Policy, and agree to abide by the terms and
conditions stated herein.
1/30/04
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