Q: What is iFilter?
A: iFilter is an email filter that helps you to manage the ever-increasing number of "junk" and offensive emails, as well as emails with virus attachments. By filtering the emails before they reach your computer, iFilter can help you locate the emails you want to see, ignore those you'd prefer to avoid, and save the time that it previously took to download the junk emails to your computer.

Users rank the top benefits of iFilter as: reduction in volume of emails, filtering out of vulgar or obscene emails, time savings gained from not having to download unwanted emails, and additional protection from email-based viruses.

Q: What is the cost of iFilter?
A: iFilter can be added to any "@iland.net" email address for only $2.00 per month (or $22.00 per year).

Q: Will iFilter work with all of my email addresses?
A: iFilter works only with "@iland.net" addresses. Other I-Land-hosted email domains are handled in a different manner, and the iFilter will not yet filter those accounts.

Q: Will iFilter detect all unwanted junk email (spam) and viruses?
A: No. However, in practice we've found that when properly configured, iFilter routinely detects and filters 75-90% of incoming spam, and 90%+ of incoming viruses.

Q: With iFilter, do I still need to maintain my computer's anti-virus software?
A: Absolutely, you need to maintain your anti-virus software. Remember: iFilter isn't designed to remove all junk email or viruses. While it catches most email-based viruses and junk emails, we can't guarantee that no virus will get through to your computer, whether via email or other methods. Do not rely only on iFilter for computer virus protection.

Q: What happens to emails that iFilter detects as "problems"?
A: It depends on how you configure iFilter. Typically, those emails are separated into spam and virus mail folder that you can view from I-Land's web-based email program. By logging into the message center you can review the titles (and complete emails, if you wish) to insure that you did not want to receive them, and then either delete them or move them to your regular inbox.

How do I use iFilter?